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Servicing Your Hewlett Packard Optical Drive Reapir Needs

Direct Repair Laboratories

The Source for HP Optical Drive Repair

Direct Repair Laboratories has been repairing Hewlett Packard optical products for over four years. DRL has the experience to handle just about any make, model or OEM configuration manufactured by Hewlett Packard. From Hewlett Packard Surestore 5200ex to the Hewlett Packard Surestore 1200ex jukebox storage devices, we have the solutions and quality products to support your field service organization's needs.

One Stop Service and Parts Center

Whether you need a replacement C1716T for a PC application or a Surestore 5200ex repaired for your jukebox application, DRL is ready to provide the solutions you're looking for. Sometimes navigating the maze of Hewlett Packard service and repair options can be frustrating, expensive, and leave you feeling you've had little in the way of service and support. Direct Repair Laboratories will walk you through your many service and repair options, provide immediate and timely responses to your inquiries and walk you through your applications requirements in detail.

End Of Life Support

Direct Repair Laboratories will develop support programs for the sale and repair of Hewlett Packard optical drives that have been discontinued or are no longer economically serviceable by Hewlett Packard. Through this service, our OEM customers can continue to respond to their field service organization with a seamless supply of spares.

The Expertise to Develop Solutions

Direct Repair Laboratories has developed the most sophisticated optical drive refurbishment services available to computing and data acquisition OEM's today. Through our unprecedented investment in engineering resources, DRL provides refurbishment services for the most difficult to service optical drive. From proprietary OEM interfaces, firmware replication and development, universal dedicated/embedded servopattern generation, magnetics engineering, to component parts contracts, DRL produces unique solutions that work for our OEM customers. Through this expertise we are able to produce repair services with urgency and less investment, offering economic advantages and service value to our customers.