Priam

Hard Drive Repair Services

World Class Repair and Refurbishment Center

Direct Repair Laboratories maintains one of the most sophisticated independent Winchester hard drive repair centers in the world today. Through this unique capability, DRL is supporting some of the most successful computing and vertical application OEM organizations in the market today. Through investment in proprietary processes, state of the art equipment and our extensive industry experience, DRL can repair the most sophisticated of disk drives.

Direct Repair Laboratories has developed the most sophisticated Winchester hard drive refurbishment services available to computing, medical, and seismic OEM's today. Through our unprecedented investment in engineering resources, DRL provides refurbishment services for the most difficult to service drives. From proprietary formats, OEM equipment, firmware replication and development, universal dedicated/embedded servopattern generation, analog defect mapping, magnetics engineering, hard drive repair, to component parts contracts, DRL produces unique solutions that work for our OEM customers. Through this expertise we are able to produce repair services with urgency and less investment, offering economic advantages and service value to our customers like IBM, Hitachi, Fujitsu, Seagate, Toshiba, Priam and others.

DRL maintains an industry certified class 50 clean room (twice as clean as class 100), universal dedicated servowriter systems, three plane dynamic balancing systems, high magnification inspection systems, sub-micron laser positioning systems, digital test subsystems (SMD, SMD-E, SCSI-1,2,3,W,D, ESDI, Fibre Channel,  FIPS, SMART-E, Parallel, IPI-1,2), facility-wide nitrogen distribution system, laser particle/purge counters, and OEM specific equipment for proprietary usage.

Tailoring Repair Services To You

Direct Repair Laboratories recognizes that each of our OEM customers has a unique requirement that they value, from specialized firmware, low media flaw counts, special formats, economic advantage, packaging, bar code labels, drop shipments, 24/365 service availability, to advanced shipments against repair orders. DRL offers all of these services with consistency and urgency.

Warranty of Service and Parts

Direct Repair Laboratories backs all of its products with industry leading warranty programs, ensuring our level of service commitment to our customers. When you call for warranty or technical support services, you will always speak with a representative immediately. You need answers now, and you will never get a phone mail or menu system when you call DRL.