Direct Repair Laboratories maintains one of the most
sophisticated independent optical drive repair centers in the world today.
Through this unique capability, DRL is supporting some of the most successful
computing and vertical application OEM organizations in the market today.
Through investment in proprietary processes, state of the art equipment and
our extensive industry experience, DRL can repair the most sophisticated of
optical drives. From 12 inch proprietary interface optical drives to newer
optical storage silos, Direct Repair Laboratories can service your entire
optical drive requirements.
Direct Repair Laboratories has developed the most sophisticated optical drive
refurbishment services available to computing, medical, and seismic OEM's
today. From proprietary OEM interfaces, firmware replication and development,
magnetics engineering, to component parts contracts, DRL produces unique
solutions that work for our OEM customers. Through this expertise we are able
to produce repair services with urgency and less investment, offering
economic advantages and service value to our customers.
DRL maintains an
industry certified class 50 clean room (twice as clean as class 100),
universal dedicated servowriter systems, three plane dynamic balancing
systems, high magnification inspection systems, sub-micron laser positioning
systems, digital test subsystems (SMD, SMD-E, SCSI-1,2,3,W,D, ESDI, IBM
Channel, FIPS, SMART-E, Parallel, IPI-1,2), facility-wide nitrogen
distribution system, laser particle/purge counters, and OEM specific
equipment for proprietary test usage.
Tailoring Repair Services to You
Direct
Repair Laboratories recognizes that each of our OEM customers has a unique
requirement that they value, from specialized firmware, library system
integration, special mounting hardware, economic advantage, packaging, bar
code labels, drop shipments, 24/365 service availability, to advanced
shipments against repair orders. DRL offers all of these services with
consistency and urgency.
Warranty of Service
Direct Repair Laboratories backs all of its products
with industry leading warranty programs, ensuring our level of service
commitment to our customers. When you call for warranty or technical support services,
you will always speak with a representative immediately. You need answers
now, and you will never get a phone mail or menu system when you call DRL.
